Job Description

This is a temporary role for 4 months with a strong possibility of being extended to 6 months.

This role requires you to be:

• Experienced in working in a customer service role
• Self-motivated and enthusiastic
• Willingness to accept responsibility and develop skills and knowledge
• Organised and disciplined
• Share and reflect the values of the company
• Always looking for improved working methods

Duties include but not limited to:

• Dealing with customer enquiries promptly and professionally
• Assessing engineer availability and arranging appointments
• Liaise with engineers and provide quotations for repair work
• Issue quotations to clients in a clear and presentable manner
• Follow up quotes promptly and convert them into sales.
• Communicate with suppliers to obtain best prices for materials
• Arranging & Managing repair work
• Ensure all required paperwork is sent to clients and relevant bodies
• Creation of invoices
• Recording of monies received

Monday - Friday 9am - 5pm 20 days Holiday +Statutory Bank Holidays (pro rata)

£10.20 per hour

Required Knowledge, Skills, and Abilities