Job Description

Our client is looking for an ambitious and experienced Sales and Planning Administrator to join their conscientious and friendly team.
The Key Responsibilities of the Sales Planning Administrator:
· Following quote acceptance, plan and coordinate all associated activities supporting the Engineering Team Leader ensuring delivery of products and purchase orders generated for sub-contracted services to enable final and complete installation meeting the needs of the customers in the most cost-effective manner
· Courtesy follow up calls to ensure customer expectations are always being delivered, including regular customer updates regarding outstanding tasks
· Following final installation of equipment and services ensure all relevant documentations are sent directly to the customer
· Check all sub-contracted services invoices received and ensure costs match agreed purchase order value, if different escalate to office supervisor
· Ensure all associated costs are correct prior to raising any customer invoice
· Following job completion, invoice customer immediately
· Resolve and close customer complaints applicable to your actions
· Other ad-hoc tasks necessary to support the business
The Company and the Benefits:
· Excellent Holiday entitlement increasing after 5 years of service.
· Competitive Pension scheme matched by the Employer.
· Free EAP programme for all employees.

Required Knowledge, Skills, and Abilities

Customer focus attitude, with a polite and professional manner · Strong attention to detail and accuracy · Excellent levels of communication at all levels · Works well in a team environment · IT literacy