Job Description

Key responsibilities of the role;

• Answering a high volume of calls
• Logging jobs from clients.
• Dealing with the inbox for jobs being sent in via email.
• Liaising with clients on a daily basis.
• Assisting the helpdesk manager to identify new strategies to attract new customers.

What are the perks of working at this company?

• Progressing in a friendly and innovative environment.
• Free parking.

Required Knowledge, Skills, and Abilities

Educated to degree level. Previous experience in a similar role is desirable but not essential. Excellent communication skills. Confident, proactive and persuasive. Desire to progress in a fast-paced environment. Ability to work under pressure.