Job Description

As a Learning & Development Administrator, you will play a key role in providing effective support for our L&D department. This is a varied and challenging role and ideally you will have experience of working with apprenticeships and in a busy office environment. Whatever your background, you will be ultra-organized, have excellent administration skills and thrive on making a difference in a fast paced, FTSE 100 company!

The key accountabilities in the role are:

• Scheduling training courses - following the end to end process (from room booking, trainer availability, delegate invites and confirmations).
• Supporting with the production of training materials.
• Tracking apprenticeship activity and recording key MI.
• Ensuring the audit trail and history are complete and up to date, including cancellation and evaluation data etc.
• General administrative and ad hoc clerical duties to support the wider L&D team.
• Supporting and managing the DAS system.
• Support to create and maintain L&D / Apprenticeship processes and procedures.
• Ensure compliance with ESFA/OFSTED regulations.
• Ensuring full compliance with awarding body standards.

Required Knowledge, Skills, and Abilities

Computer literate with experience of Microsoft Office packages, especially Excel. Experience of keeping high volumes of accurate system data. Excellent communications skills, both written and verbal. Attention to detail and ability to work under pressure to tight deadlines. Able to build relationships with stakeholders at various levels. Ability to work both in a team and independently. Previous experience working with apprenticeships/ apprenticeship software would be an advantage.