Customer Service
Full Time
Job Description
Talking to existing customers that are looking to disconnect or upgrade the services on their account, you'll help us offer guidance on the best mobile phone offers available to meet the customer's individual needs. You will deal with calls that relate to upgrading PAYG. By listening to customers and exploring their reasons for wanting to disconnect or upgrade, you will be able to use your knowledge of products and services to understand which offers will work for them. Working to balance the needs of all parties, you'll team business sense with a great customer experience and the solution will be beneficial for the business and the customer.Required Knowledge, Skills, and Abilities
Reference no: 1463