Job Description

Responsibilities

• Processing Orders - when orders for parts/stock come through from clients they check the order is correct, if it is they send on to preferred suppliers to supply.
• Liaising with suppliers to resolve order queries - suppliers can call up with order queries, they need to answer these using investigative skills, what’s wrong with order.
• Liaising with customers to resolve invoice queries - ring the client and investigate/resolve etc.
• Processing credit card orders.
• Processing Pro-forma invoices.

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work remotely:

• Temporarily due to COVID-19

Required Knowledge, Skills, and Abilities

Good organizational skills with an ability to manage personal workload. Strong IT skills, including Outlook, Excel and Word. Confident on the telephone. Ability to work to strict targets. Work well under pressure. Excellent customer service skills.