Job Description

Key Responsibilities

Demonstrate an understanding of employee debt recoveries , experience of managing case work, dealing with complex policy issues.

Ability to manage large volumes of data, ensuring accurate record keeping and robust security measures.

Excellent communication skills. Ability to achieve strict deadlines

Experience of working within a finance based environment.

MS Excel skills and experience of other MS products, such as Access and Oracle

Provision of delivery of ,end to end payroll overpayments process.

Contribute to the delivery of a high quality service to customers within a team with strong customer focus.

The ability to liaise confidently with multiple stakeholders to ensure the efficient management of a high transactional area.
Ability to navigate around and understand use of relevant systems

Required Knowledge, Skills, and Abilities

Attention to detail Able to work in a team or other structured environment. Articulate and able to maintain good relationships with colleagues and clients. Delivers a high quality customer service in a professional manner, creating trust and confidence; Excellent communicator; Effective team player, who constantly displays commitment and flexibility; Assimilates and applies policies and procedures consistently; Accurate and timely delivery of tasks; Effective problem solver; Excellent organisational skills; Attention to detail in record keeping. Desirable Skills Able to follow processes Numerate