High volume calling, collecting small value invoices
Building and forging strong customer relationships to ensure the smooth collection of debts
Issue monthly statements and overdue debt letters to clients
Issue notice for legal proceedings if necessary and pass onto 3rd parties
Provide feedback and input to the MD
Look at ways to improve the credit control process in order to reduce debtor days
Processing of applications for payment, liaising with the sales team to ensure the accuracy of the applications
Reconciliation of cash received
Process credit checks on clients
There are no supervisory responsibilities with this role, and my client is seeking a stand-alone credit controller to come in, review processes and procedures and make any necessary changes in order to improve efficiencies and add value. All applicants must possess strong communication skills and an excellent telephone manner in order forge and strengthen customer relationships.
Required Knowledge, Skills, and Abilities
The successful candidate will be professional in approach and have previous experience of working within a similar role. This is a superb opportunity to work for a reputable organisation and create a role centred on you. Initially for training purposes the role will be office based, although longer term will be a mixture of remote and office based working.