Job Description

This is a great opportunity for someone who has office admin experience or looking to develop their skills further within a primary school reception office.

You will be responsible for general administration, assisting in the delivery of a high level of customer service to parents, clients and visitors and working with others in a team to ensure that high administrative standards are being met at all times.

Your work will be focused on answering a variety of telephone queries, updating records on a database (BromCom), photocopying, sending correspondence via all platforms to parents, staff and the community, compliance to health and safety standards, collecting, analyzing and disseminating information to all concerned, preparing reports, and demonstrating an ease at working under pressure to strict deadline to complete tasks on time.

• Maintain & Manage Reception area and telephones
• Update and maintain information held within SIMS
• Develop and continually improve systems by embedding a customer service central to the faith
• Ethos of the school, where all team members consider the impact on parents, clients and visitors
• Delivering quality administrative outputs to prevent rework and ensuring compliance to the administration of internal processes.
• Work with others to support the smooth running of the office and develop a culture of operational responsibility.
• Where gaps are identified you will report to your direct line manager where appropriate or use your initiative to take personal ownership to improve processes.

Benefits:

• On-site parking

Experience:

• Administration: 3 years (Preferred)

Required Knowledge, Skills, and Abilities

Exceptional customer service/engagement. Proven administrative / analytical skills. Experience of delivering continuous improvement. Excellent communication skills. Higher level of competency of MS office skills. Bromcom- System Information Management experience.