Job Description

Overall Responsibilities:

• To maintain an effective sales order processing, accounts and billing function that supports the financial model of the business at all times and strives to achieve 100% accuracy on customer billing
• To liaise with the company’s Support Team helping take calls, triaging support cases, talking to customers, logging support calls
• Processing Microsoft licensing requests: provisioning/removing, assigning licenses and keeping an accurate record of license updates for all customers
• General office duties·

Range of Duties:

Input of purchase invoices and updating as payments made, reconciling account with bank statement, uploading monthly bank statements, weekly reporting

Cash flow spreadsheet – keep updated with sales invoices due dates to be paid and purchase invoices due dates, etc.

Drafting and sending sales invoices; Invoicing annual and monthly license subscriptions and web hosting for customers, weekly reporting

Liaison with suppliers re bill payments and customers re sales invoices and payments

Liaison with HMRC re PAYE/NI, VAT payments

VAT – submission of quarterly VAT return on-line

Licensing – provisioning and assigning new licenses, removing licenses, liaison with customers re licenses and licensing invoicing, keeping licensing spreadsheet up to date for monthly licensing and any colleague/customer queries

Monthly salary payments – liaising with MD and accountants re any updates, setting up payments, entering payments in Xero and doing monthly journal in Xero

Staff Starters and Leavers – sending out general company info to new starters, working out holiday entitlement, sending links to process documents and expenses sheets, getting required ID documents etc and sending through to accountants. Leavers - sending details to accountant, sending out P45 and final pays lip

Keeping holiday spreadsheet up to date

Booking travel and accommodation for colleagues

Benefits:

• On-site parking
• To be part of a growing and enthusiastic team of colleagues

Schedule:

• Day shift

Experience:

• Office Administration: 2 years (Preferred)

COVID-19 considerations:
To keep our colleagues safe, most are working from home with a maximum of three in the office at one time. All desks are spaced out and there is a cleaning routine of surfaces in place. Clients are not at present visiting the office.

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Experience of working in a small business environment an advantage · Personable with colleagues and customers · Organized and able to work on own initiative and to tight timescales · Preferably experience of working with Microsoft Dynamics 365 · Preferably experience of working with Xerox on-line accounting.