This is an excellent opportunity to join a company that has experienced double digit growth for the past three years without exception and is an investor in people. The role itself is a start to finish role including the allocation of cash. The ideal candidate will be able to commit to working three full days a week (22.5 hours) however over time there could be some additional hours offered if required.There is free onsite parking providing, an onsite canteen and 25 days holiday on offer for the right candidate.
The successful candidate will have full responsibility for elements of the billing and credit control process this includes;
-Creating credits and re-bills to ensure accurate billing on a daily basis.
-Amending pricing and billing details.
-Dealing with all queries, complaints and account amendments.
-Communicating with internal and external customers to gather and update information.
-Analysing billings to identify trends and investigating as necessary.
-Managing any electronic billing.
-Sending billed data consumption reports, copy invoices and billing performance reports to customers as required.
-Providing key analysis around the billing process to stakeholders.
-Reviewing and analysing aged debt and making calls to recover monies.
-Agreeing debt collection targets and negotiating payment plans.
-Payment handling.
-Ensuring that credit notes are processed correctly, monitoring reasons for credit notes being raised.
-Identifying problem debts that require escalation.
-Allocating cash and dealing with any complex invoicing.
-Actively engaging, on a monthly basis, with managers and partners on debt and billing status and preparing monthly summary reports.
-Advising on current processes and looking at existing policies and procedures with a view to improve efficiency.
Reference no: 15023
Jobseeker
Recruiter