Job Description

This apprenticeship offers a person who has an interest in domestic abuse a real career opportunity to become a Case Worker. A normal day would include:

• Answering phone calls & emails
• Speaking with clients sensitive cases on the phone.
• Inputting new referrals onto CRM
• Updating and maintaining electronic diary
• Obtaining relevant information from police.
• Processing documents
• Any other Admin duties on the following platforms; Excel, Outlook and Word

What you could go on to do:

• The role is designed for a person looking for a career in domestic abuse after training and support.
• This role is more than just a job.
• By helping victims obtain the correct safeguarding from their abuse will provide you with a sense of satisfaction and achievement.

Benefits:

• Casual dress
• On-site parking

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities

• Minimum requirement GCSE Math & English grade A*-C/9-4
• A good standard of GCSE attainment would be desirable.
• Commitment and a willingness to learn is essential.
• GCSE or equivalent (Preferred)