Job Description

This is a full time position of 40 hours, Monday to Friday 09:00am until 17:00pm.

Reporting into the Business Manager, responsibilities will include:

• Providing a professional and front of house service, welcoming visitors and acting as a first point of contact.
• Escalate concerns or issues as appropriate.
• Comply with CQC fundamental standards and TLC Care Management Policy & Procedures.

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• medical office: 1 year (Preferred)

Administrative Duties:

• Scheduling
• Carrying out requests from management as needed
• Answering emails and sorting post
• Answering phone calls and transferring them as necessary
• Greeting and welcoming visitors

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Customer service NVQ2 is desirable but not essential. Previous experience of working in an office environment. Understanding of confidentiality and data protection within a care setting. Health & safety in the workplace.Basic computer knowledge. Well organized with good planning skills. Presentable, approachable and with a friendly personality. Able to work individually and as part of a team.