Job Description

Urgently needed

We are looking for a temporary part time receptionist to cover long term sickness, to start immediately.

Hours range between 5.5-6.5 a day Monday, Friday and 8 hours on a Saturday (Saturdays are covered on a rota system, currently 1 in 5). Weekday shifts range between 8.00 am to 7.30 pm, Saturdays are 9 - 5

Applicants must be extremely flexible and be willing to cover holidays/sickness.

Applicants must be willing to undertake an intensive training period of two weeks, which may be full time hours (40 hours per week)

The role is in a high pressure, extremely busy environment, attention to detail and the ability to multi-task and keep organized are a must.

**We will not accept previous applicants for this role.**

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekends

COVID-19 considerations:
We have a COVID 19 risk assessment in place and our reception staff have screens, masks and hand sanitizer.

Experience:

• veterinary receptionist: 1 year (Preferred)

Administrative Duties:

• Scheduling
• Carrying out requests from management as needed
• Maintaining stock and ordering supplies
• Answering emails and sorting post
• Answering phone calls and transferring them as necessary
• Greeting and welcoming visitors

Financial Duties:

• Expense reports
• Processing payments

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Extensive experience of using computer systems for booking appointments/ logging payments. Extensive recent front-facing customer service, face to face AND over the telephone. Cash handling. Complaint Resolution. Ability to deal with difficult situations. Experience of diary management. Excellent communication skills. Recent experience of the veterinary receptionist role.