Job Description

You will work to effectively communicate information to customers and work towards agreed targets between the UK and Holland offices. A large part of the role will be to carry out the tracking of deliveries to ensure goods are delivered on time.

Responsibilities will include:

• Documentation administration within our system and liaising with our Holland depot to ensure all documents are correctly received.

• Communicating with drivers and relaying this information.

• Communicating with customers, relaying information and working to resolve any issues.

• Tracking vehicles to report ETAs to customers

• Communicating any issues to management.

Required Knowledge, Skills, and Abilities

• Confident IT skills and proficient in both excel and outlook programmes. • Previous experience working in a traffic office would be an advantage • Excellent communication skills • Although working as a team the ability to work on your own initiative will be important. • Excellent organisational skills and ability to follow processes effectively. • Excellent time keeping skills