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Helpdesk Administrator
  • United Kingdom - London - broughton -
1 year ago
£18000 - £22000 Per year
Administrator
Permanent
Job Description

This is a fantastic opportunity for someone who is ambitious with the drive to progess within the company!

Duties:

  • Aswer customer switchboard calls efficiently and transfer to the correct department
  • Ensure QHSE documentation is maintained and readily available using company systems e.g. Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
  • Log tasks on Concept Helpdesk system and assign to the correct engineer
  • Monitor CAFM system on site including PPM records and reactives ensuring that we remain within contractual SLA
  • Running CAFM Reports as required.
  • Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.

What you will need:

  • UK / EU citizen or valid work permit
  • Administration experience
  • Excellent communication skills – both written and verbal
  • Customer service experience
  • Good working knowledge of Microsoft Office

The offer:
Mon-Fri 8am-5pm

£18,000 to £22,000 Dependent on experience

Full Time / Permanent


Required Knowledge, Skills, and Abilities
UK / EU citizen or valid work permit Administration experience Excellent communication skills – both written and verbal Customer service experience Good working knowledge of Microsoft Office

Reference no: 15506

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