Job Description

A Collections Specialist with Time Management/Problem Solving/Decision Making is required to work on a six month contract for our Engineering client based in Northwich/Remote working

This is a 6 months contract full time 8.30AM to 5PM

Job Role - Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections. Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.

Operates a personal computer and appropriate software packages or its equivalent.

Education/Work Experience: Typically requires a secondary diploma, or equivalent, plus one to three years of experience.

Independence Level/Reports to: Works under minimal supervision.

May assist in orienting and training lower level employees.

Additional Job Description Our Client is seeking a Credit Specialist to provide service and support to corporate and non-corporate account customers for our client based divisions with regard to past due invoice collection, pricing issues, order review, customer inquiries and other credit-related disputes.

What's in it For You: The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do: Conduct collections of corporate and non-corporate accounts via outbound phone calls, aging reports, invoice packets, order review, intranet websites, various customer A/P portals, and email correspondence with AP contacts Respond to incoming calls and mail from aligned accounts and extensive interaction with both internal and external customers Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting on past due AR Research and resolve disputes and invoice issues in a timely manner Provide accurate information as needed by customers, sales, and credit

Required Knowledge, Skills, and Abilities

High School diploma or equivalent 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field Preferred Qualifications: Bachelor's degree in a finance, accounting, business or a related field Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained Credit/collections experience and/or customer service experience related to large corporate customers Experience in Microsoft Office (Word, Outlook and Access) Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines