Job Description

This will be a 6 month fixed term contract.
Responsibilities:
- Main point of contact for employees responding to general HR queries
- Triaging more complex queries to centres of excellence and subject matter experts
- Ensuring all new hire documentation is processed in a timely manner
- Initiating the pre-employment screening process with third party providers
- Entering new starter information onto the relevant systems, ensuring all documentation is present and correct
- Creating and maintaining SAP employee records and personnel files
- Ensuring end of probation letters are prepared and issued
- Updating relevant systems relating to sickness, holidays and absenteeism
- Processing maternity/paternity letters and adjustments accordingly
- Preparing and issuing leaver packs to employees leaving the business and calculate any outstanding holiday
- Undertaking quality checks of contracts, providing feedback to colleagues
- Managing incoming and outgoing post
- Working to agreed processes and standard operating procedures to ensure consistent service is provided to customers in line with Service Level Agreements (SLA).
- Contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements.

Required Knowledge, Skills, and Abilities

- Previous experience of working in a busy environment and managing conflicting priorities - Previous experience of working in a HR shared service environment - Excellent written, verbal and listening communication skills - A can-do attitude with the ability to work to tight deadlines - Working accurately with excellent attention to detail - Ability to work in a well-structured and organised way - Use own initiative with minimal supervision, knowing when to seek advice and guidance - Strong team player; building good working relationships with colleagues, other HR teams and third parties - Tact and discretion and an ability to work in a confidential environment - Previous experience of maintaining records and personnel records - Previous SAP HR experience (desirable) - Flexible and adaptable to changing environments