Job Description

• Using the CRM system to track customer queries, prioritising the workload.
• Managing a queue of queries ranging from clients to end customers.
• Adhering to company compliance and escalate any discrepancies to the compliance managers.
• Coordinating investigations into queries and complaints to reach a resolution.
• Using Excel to input data

In return our client offers:

• An hourly rate of £8.72p/h
• Full time working hours (39 hours a week) between the hours of 8-6. This will be over 5 days out of the 7 and will include weekend working.
• Ongoing temporary work for approximately 12 weeks
• Working on site in a safe working environment

Required Knowledge, Skills, and Abilities