Job Description

As a Customer Service Advisor, you will enjoy working closely alongside experienced colleagues from our existing Peterlee Operations Centre who will support you to learn to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.

Main Duties & Responsibilities:

• Make outgoing calls to arrange vehicle collection (as required) and take incoming calls.
• Deal with DVLA documentation and returns.
• Perform administrative duties associated with Copart documentation and service.
• Consistently respond to customer enquiries and requests in a professional manner, within company timelines.
• Responsibly handle buyer payments and cash receipt documentation.

Keywords: Customer Service Centre Representative | CS Representative | Customer Service Centre | Customer Service | CS | Customer Support | CS Centre | Call Centre | Telecommunications | Inbound | Administration | Sales | Data Entry | Call Handler
Benefits

Monday to Friday Working / 28 days holiday including Bank Holidays / Employee benefits scheme providing discounts at many High Street Retailers / Discounted Employee Share Purchase Plan / Contributory Personal Pension Plan / Company Sick Pay (after qualifying period) / Family Events ….as well as a uniform and on-going support with personal development, apply today!
Additional Information

As part of the application process you will receive an automatic email response containing preliminary questions which you are required to complete to be considered for the position. Please look out for this email and check it has not gone into your junk email.

Required Knowledge, Skills, and Abilities