You will be the first point of contact for employees and will drive a positive employee experience.
Dealing with day to day queries (e.g. pay, attendance, policy guidance) and where necessary directing queries to the best person or team to deal with them.
Managing time and attendance system
People related administration and coordination tasks (e.g. new starter processes, expenses queries).
Providing accurate and timely management information, and ensuring compliance with Company process, data protection requirements and best practice with regard to maintenance of HR systems and records.
Supporting HR and management on a wide variety of people related topics and projects including support for engagement activity.
Required Knowledge, Skills, and Abilities
You are naturally customer obsessed; ability to work in a fast paced environment and remain close to the detail and working to resolve issues in a timely manner. · Good IT competence (Microsoft Office, specifically Excel - v-look ups & pivot tables, HR systems e.g. PeopleSoft) Confidence in verbal and written communication in English. · High volume administration experience (including systems/database administration) in HR, recruitment or payroll. · Experience of working with hourly paid employees. Someone who can work independently; multitask, organise and prioritise workloads and meet strict deadlines. Attention to detail is a must together with comfort handling a wide range of data (including sensitive and personal information) Maintaining the highest standards of confidentiality, and ensuring the integrity of HR records and conduct. Being a trusted and professional ambassador for HR and team. An enthusiastic individual who is keen to learn and flexible in approach. Knowledge of basic employment law and HR / Payroll practices would be advantageous.