Branch Administrator
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United Kingdom - London - East London -
Job Description
The branch Administrator is a vital role of our branch success, as it ensures back office operations are carried out efficiently and effectively, whilst encompassing our customer first culture. This is a part time, 20 hours a week position, with flexibility on how the hours are met. The position is currently on an ongoing temporary basis.
Duties to include:
- Manage all customer accounts to ensure they are balanced
- Follow up with credit and debtor accounts as required
- Solve and direct incoming enquiries as appropriate
- Advise customers of payment methods and account offerings
- Answer the phone in a professional and courteous manner
- Work with JP Corry branch and central teams to manage credit control
- Liaise with the National Payment Centre as required
- Any other duties as may be deemed necessary to ensure business objectives are met
Required Knowledge, Skills, and Abilities
Proven experience working in a similar financially focused administration role Ability to work with Sterling and Euro currency Methodical, with the ability to prioritise workload Good communication skills Understanding of the building and construction industry would be advantageous, though not essential