Job Description

• The purpose of this role is to engage with teams across Premier Foods (and external parties as required) to optimize process and enhance the delivery to stakeholders. Through collaborative working with a wide variety of stakeholders this role will deliver:
• Streamlined process (with an immediate focus on Accounts Receivable)
• Business partnering for stakeholders
• Value added insight to internal customers
• Proactive risk management and early warnings to stakeholders
• Best practice governance around key processes where there is potential revenue leakage
• Strategy & Vision
• Contribute to the development of the 12 month and long-term plans 
• Take an active role in the Team to continuously improve the delivery to the wider business
• Shift team focus from transactional activity to strategic challenge and delivering business value
• Detailed process reviews clearly identifying controls and improvements
• Embed root cause analysis as a key tool in process improvement
• Collaboratively work with stakeholders to define and delivery change
• Work collaboratively with stakeholders to understand end to end processes, roles and handoffs in these processes
• Proactively identify, research and recommend improvements to systems, structures, procedures and practices to ensure efficient and effective business operations
• Create and agree SLAs and OLAs with stakeholders and measure/manage delivery against these Drive performance using operational KPIs – shift focus to effectiveness as well as efficiency Identify and clearly communicate priorities workload to team and stakeholders
• Ensure compliance with corporate policies and standard operating procedures
• Identification and resolution of issues and escalation as required to all relevant stakeholders in a timely manner Resource planning to ensure deliverables met cost effectively
• Strong focus on business partnering stakeholders and providing the agreed level of service
• Deliver consistent, accurate, timely and actionable insights and information to stakeholders Embed a customer service culture and measuring delivery Improve customer service quality and relationships
• Optimize team size and structure
• Role model and encourage professional curiosity and a learning culture in the team

What we offer you in return:

• Competitive salary
• Car allowance
• Bonus
• Up to 7.5% pension
• Private medical insurance
• Life assurance
• Wide range of online and in-house training
• Access to an employee discount scheme, with access to hundreds of nationwide retailers

Required Knowledge, Skills, and Abilities