Job Description

The main purpose of the MU Administrator role is to assist the MU Co-ordinators to organise the installation of new onsite Electricity, Gas, Water and Fibre mains infrastructure and services to meet customer requirements. You will need to have strong organisation skills, be tenacious and possess good communication skills, both written and verbal.   

Main duties:

• Liaise in a clear and timely manner with customers and internal staff via emails and phone calls to

       manage requests for installation of mains and/or service connections on predominantly residential new

       build projects. 

• Assist with producing work packs for sub-contractors and direct labour teams using our internal system (BORIS).

• Assist in collating performance statistics for monthly management reporting. 

• Ensure the accurate and timely updating of the Multi Utility master spreadsheet.

• Assist with the coordination of project materials for regional Multi Utility projects.

• Assist with raising purchase orders for regional Multi Utility projects as required.

• Assist with creating operational paperwork and requests for mains water connections.

• Collate and send daily confirmations and reminders to customers as required.

• Create and manage Line and Level forms for all regional Multi Utility projects.   

• Answering and ‘gate keeping’ phone calls coming into the Multi Utility team.  

• Request proof of deliveries from suppliers for all regional Multi Utility orders.

• Carry out other administrative duties as required by the Multi Utility Site Works Team Leader. 

• Promote and demonstrate a culture of Health Safety & Quality at all times 

• Work within UKPS Policies and Procedures. 

What we can offer you:

Core Benefits:

• Competitive starting salary
• 25 days holiday plus Bank Holidays, rising by 1 day a year after two complete years’ service, up to a maximum of 30 days
• Life Insurance (3x salary)
• 5% Employer Pension Contribution
• Private Medical Insurance (following successful probation)
• Employee Assistance Programme

Required Knowledge, Skills, and Abilities

Strong approach to customer service  Commercial awareness  Well organised  Strong communications skills  Good knowledge of Microsoft office software  Ability to work within a team. Previous experience in the utility sector, ideally in a similar role within a construction administration support function.