Job Description

We are looking for Customer Support Administrators to join a growing office in an ongoing temporary position. Initially to get through  busy period however there are permanent opportunities available. 
Our client is offering an exciting opportunity to develop and further your career, this is initially a temporary opportunity however for the right individuals this could go permanent.

You will be answering questions, queries, and concerns regarding any products, helping advise on any additional or alternative lines. Most importantly you will be assisting and improving the overall online shopping experience for clients and providing a high level of Administrative support.
Why join a temporary assignment through Siamo Recruitment? 

Immediate starts with full training provided and on-site support from Siamo 
Excellent chance of a Permanent position 
Discounted staff shop (offering everyday products at a fraction of the retail price) 
Employee of the month award
Refer a friend scheme 
Siamo Benefits including money off well known high-street retailers 

Within this role you will have the following responsibilities: 

Email contact with customers and internal departments to ensure the smooth end to end purchase process 
Resolving customer issues, processing customer orders 
Managing orders and making sure they are completed in a timely manner  
Administrative support for the department and on behalf of management 
Checking the stock levels  
Ensuring that every client receives a professional service
Managing web queries in a professional and timely manner 

Required Knowledge, Skills, and Abilities