Job Description

The Credit Controller is responsible for managing the debts of a business, overseeing all debts owed to a company from existing creditors and manages new requests for credit. They take overall responsibility for the management and control of all entries within the Ramsden International Accounts Receivable Ledger and to report and communicate to relevant stakeholder's information that ensures timely receipt of cash and minimization of bad debt risk.

Role Responsibilities

• Credit Control

• Ensure customers with credit accounts are kept within the agreed credit limit.

• Proactively identify and recommend accounts which should have increased or reduced credit limits.

• To ensure the relevant IT systems are updated to show the current terms of trade agreed for each customer.

• Undertake research to support the granting of credit terms for customers.

• Credit insurance

• Be the prime point of contact between the Company and its Credit Insurance broker and Credit Insurance Supplier.

• To ensure that the Company follows absolutely all terms and conditions of the credit insurance policy.

• To proactively work with the credit insurance broker and supplier to maximize the customers and sales invoices that are insured.

• To accurately record the invoices that are insured and report accordingly. Ensure that the appropriate insurance premium is calculated and paid.
• To circulate to stakeholders current customer debt positions in an appropriate format and to an agreed timescale and regularity.

• Prioritizing with each stakeholder those debts that require immediate attention.

• Attendance and action taking at regular debtor reviews. Follow up of actions.

• Customer communication

• Distribution of account statements to customers.

• Prime contact point with all customers regarding financial position of the account.

• Writing/calling customers with specific actions, reminders and questions.

• Obtaining payment plans from customers with significantly overdue debt position drafting and distributing professional customer communication with little supervision.

Administration

• Reconciliation of Accounts Receivable Ledger to general ledger.

• Recommendation for minor balance write off.

• Issuing new account numbers and filing of approval for future reference.

• Filing of all printed material relevant to the credit control function.

• Any other duties as required by the company

Skills Required

• Good communication skills

• Good interpersonal skills

• Familiarity with computer systems and complex data bases

• Good numeracy skills

• Confidence and the ability to place pressure tactfully on individuals and companies who owe money

• Organizational skills

• Problem solving skills

• A realistic approach to the world of finance

• The ability to adhere to strict deadlines, work under pressure and negotiate

• The ability to explain financial issues to others in a simple yet direct manner

Required Knowledge, Skills, and Abilities

Have outstanding attention to detail with an ability to reconcile complex accounts. Accurate, efficient and organized with the ability to priorities tasks as needed and have knowledge and experience of Microsoft Office and accountancy software. Be Professional, confident and diplomatic when liaising with others. Ideally hold a qualification of CICM.