Job Description

Purpose of the Role

To support the admin and purchasing compliance. Keeping a constant focus on accuracy, attention to detail and customer service.


Key Responsibilities:
 

• Formatting CV’s
• Generating contracts, other documents and bookings
• Distribution and collation of contracts via EchoSign
• Completion and co-ordination of security clearance applicants, reviews and transfers
• Completion and co-ordination of SQEP Packs
• Proof of right to work checks, following up reference requests
• Payroll queries
• Chasing up missing information and keeping track of expiring documents
• AWR checks and contract amendments
• Candidate dose management/recording
• Public Health England communications/query resolution
• Maintaining various databases, updating/adding information and documents
• Post – inbound and outbound
• Branch contact for telephone network support
• Oversee legislative rate changes ie: pension, National Minimum Wage
• Process orders ensuring all costings are correct and relevant paperwork from client has been received
• Handle all queries regarding the above and liaise with the clients and suppliers to ensure communication is clear at all times with relevant documentation sent
• Arrange payments and process via online banking
• Process invoices to clients and chase where necessary
• Book flights, hotels and car hire for both UK and international clients and use a tracking document to manage movements
• Use spreadsheets for managing PO numbers
• Other tasks that may be required

Required Knowledge, Skills, and Abilities

Skills Required: Microsoft Word & Excel to a competent level Ability to build good customer service relations Ability to work well within a team and build a strong internal reputation for high quality delivery of work and customer service Ability to prioritise, organise and work with attention to detail under pressure Ability to learn new systems and procedures to ensure tasks completed to a high standard Experience: Previous experience of a fast paced customer service environment and some purchasing work would be preferable but not essential.