The role will involve working on site under covid guidance and will be for up to 12 weeks.
On a daily basis you will be:
Responding to queries in line with service level agreements and prioritising workload.
Thoroughly investigating complaints to reach a resolution.
Managing various customer queries generated via the client website.
Accurate Data entry onto Excel workbooks.
In return we offer:
An hourly rate of 8.72p/h
Full time working hours (39 hours a week) between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include weekend working.
Free on site parking
Required Knowledge, Skills, and Abilities
Be adaptable to change and new systems Have experience of end to end case management in a Customer Service setting. Have access to the internet at home should Covid-19 guidance require home working at any time.