Job Description

Main job roles:

• You will obtain all required documentation and information from our agency department.
• Be responsible for the accurate preparation & completion of T1 Customs Declarations & delivery documentation
  via third party bespoke software or Government Portal.
• Communicating / Emailing the various documentation to Clients, UK Boarder Force, hauliers and agents.
• Prepare and complete all data input accurate information within our operating system 'Datafreight.Net'.
• Accurately calculate Invoice Sales, within on our operating system 'Datafreight.Net'.
• Develop and maintain strong working relationships with clients, UK Boarder Force, HMRC, hauliers, agents & terminal personnel.
• Assist the Manager/Director in the training and support of new employees in the role of Logistics Coordinator.
• Prompt communication of problems, in particular emergency situations in accordance with established Emergency
  Response Procedures.
• Attend both off site & on site training courses arranged by the Company to build up you own knowledge and experience.
• You may be required to work out-of-office hours, evenings, and weekends as per our department rota system or as
  directed by the department Manager/Director.
• Updating & invoicing jobs to clients.
• Ensuring our operating system 'Datafreight.Net' is updated in a timely manner.
• Completing customer care responses within the required timescale.
• Ability to work to strict timescales in a fast-paced environment.
• Writing-off supplier's invoices on our operating system 'Datafreight.Net'.
• Email supplier's invoices to the Accounts Department daily & dealing with internal & external account queries.
• To maintain good and effective working relationships with the Manager/Director, members of the local office staff team,members of the Newport 24-hour EMCS support team & work colleagues at other offices.
• Take reasonable care of your own health, safety and well-being, that of your work colleagues and other personnel who may be affected by your actions or omissions.
• Be responsible for promptly reporting accidents, 'near miss' incidents, dangerous occurrences and unsafe working
  practices to the Manager/Director as per established Company health and safety procedures.
• The communication of any updated local information received to the Manager/Director.

Required Knowledge, Skills, and Abilities

Served a minimum of one full year in the industry in or an equivalent position. Be highly self-motivated, able to work independently and within a close-knit operational team. Have excellent interpersonal and communication skills. Be able to demonstrate a meticulous attention to detail. Be self-disciplined, reliable, and capable of working to set time frames, often out-of-office hours.