Job Description

Duties and responsibilities of the Evening Admin Assistant include, but are not limited to;

• Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.

• Learn the procedures and understand parameters of producing a quality output.
• Process work to the defined level of quality.
• Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
• To schedule and prioritise allocated work on a daily basis.
• Distribute information and when required, work to the other team members or groups.
• Identify and suggest areas of improvement.
• Maintain and update information held on a data base or manually.
• Support line management on any additional admin when required.
• Liaise with internal/external clients.
• Print/post data/reports/invoices daily.
• Maintain records for audit purposes.

• Ensure deadlines are met.

The successful candidate will benefit from an immediately available, long-term temporary role (with Permanent possibility), competitive salary and full IT equipment. You must have internet capabilities at your home address to be able to carry out this role.

Required Knowledge, Skills, and Abilities

Attention to detail Able to work in a team or other structured environment. Articulate and able to maintain good relationships with colleagues and clients. Delivers a high quality customer service in a professional manner, creating trust and confidence; Excellent communicator; Effective team player, who constantly displays commitment and flexibility; Assimilates and applies policies and procedures consistently; Accurate and timely delivery of tasks; Effective problem solver