Job Description

What you will do:

• Ensure proactive timely administrative support via phone and email allowing us to understand the root causes of any problems to better serve our customers.
• Help to identify trends that will allow us to make performance improvements.
• Provide administrative support for the Delivery Unit Business Lead, such as planning and organising meetings and acting as meeting note taker when required.
• Support our peak recruitment activity with telephone screening, virtual recruitment and training activity to ensure we are operating at full capacity and to maintain high levels of customer service.
• Analyse and check regional and local management activity and plans to ensure accuracy and quality is reported on a daily basis.

What we can offer you:

We can offer you a salary of £19,424.62pa, 22 days annual leave plus bank holidays, 3% contribution into your pension, life assurance and income protection.

On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want shopping vouchers, insurance or healthcare we’ve got you covered. At our depots we also have free parking.

Required Knowledge, Skills, and Abilities

Previous administration experience gained within a fast-moving organisation is a must. The ability to deal with high volumes of work in a timely fashion (sometimes under pressure) and with minimal error Proficient with Microsoft Office Software such as Word, Outlook, Teams, Excel, PowerPoint etc. Self-motivation, you will instinctively know what needs prioritising and can deliver time after time. A real team player attitude, you will be trusted to get the job done but supported of course!