Job Description

You will have excellent communication skills, both face to face and on the telephone, as you will be required to work with people at all levels, including Partners, Directors, Managers and our clients. You will demonstrate enthusiasm and a commitment to delivering a high-quality support service to clients and be able to work to tight deadlines.

Main Duties and Responsibilities:

• Arranging client meetings for the Auditors, booking accommodation and travel arrangements.
• Management of all incoming and outgoing office post for the department.
• Management of all audit paperwork, including entry into and filing on our electronic document storage system.
• Responding to requests from the Partner, Director, Managers, Team and clients.
• Maintaining client information on the firm’s practice database.
• Printing and binding of reports.
• Answering the phone and taking messages.
• Copying, scanning, filing and archiving of documentation.
• Using audit software to generate audit reports and formatting and preparing these to marketing standards for issue to clients.
• Preparing reports (including support on tender submissions on an ad hoc basis) and other technical information for the team.
• Undertaking a review of departmental reports to ensure completeness of information, spelling and grammar.

Required Knowledge, Skills, and Abilities

Proficient in copy / audio typing (60/70 WPM). Confidence in working with computer software packages, Word, PowerPoint, Excel and email is vital as much as our administration is automated. Possess a good understanding of written English. Ability to demonstrate attention to detail as the role includes some quality assurance work on departmental reports. Confident and willing to accept new challenges. Have a flexible approach and, if an occasion presented itself, be available to work extended hours in order that we can continue to meet our client needs.