Job Description

This will include sending monthly statements to all customers, following up to secure payment dates or reasons for non-payment and working through to resolution. You will also be responsible for posting and allocating cash receipts against the ledger.

You may also be required to assist other tasks across the finance team as required by your line manager and business priorities.

Main Duties and Responsibilities:

• Management of sales ledger collections process
• Communication of outstanding debt to customers and internal contract managers
• Timely and effective collection of all debts / customer payments
• Chasing debt via phone, email and letters
• Resolving queries both internally and externally surrounding outstanding invoices
• Communication of outstanding debt to customers and internal contract managers
• Posting and allocating cash receipts to accounting system (Sage 200)
• Reconciling receipts/payments to the bank account
• Process approved customer credit notes when required.

Other duties:

• Undertake any training and professional development as and when required.
• Providing cover when necessary in accounts team.
• Follow up and reconcile any rebate claims from customers.
• Undertake any other reasonable duties, commensurate with the job title, as may be determined by the Line Manager.

Required Knowledge, Skills, and Abilities

Previous credit control experience Previous experience of significantly reducing ledgers Experience in house building / construction industry sector Knowledge of builder valuations Knowledge of various cash collection methods Ability to work to deadlines and prioritise workload Excellent communication skills Working knowledge of excel is essential Preferably experience in Sage 200