Job Description

Main activities of the role

• The receipt, recording and appropriate distribution of correspondence and applications including handling and recording of the receipt of fees paid in respect of firearms, shotgun and explosive applications
• Assist members of the public in relation to the completion of their applications for firearms and shotgun certificates and permits
• Respond to telephone enquiries from members of the public, police officers and other agencies, providing advice on firearms legislation
• Carry out vetting checks and interrogate force systems for all applicants applying for firearm, shotgun and explosive certificates. To gather, assimilate and record accurately information obtained from the various systems
• Ensure accurate data input onto the National Firearms Licensing Management System (NFLMS)
• Ensure the timely renewal of applications for shotgun and explosives certificates
• Provide clerical and administrative support to the Firearms Licencing Unit
• File, maintain and weed files
• Prepare and dispatch certificates, permits, other authorities and letters
• Any other duties that are commensurate with the role and grade as may be requested by line management.

Required Knowledge, Skills, and Abilities