Job Description

Being an experienced and proficient administrator, you will take responsibility for -

• Support the administration process to ensure the accurate and timely recording and response to all client, service user and company communication.
• Support the provision of administrative duties to all functions within the regional team.
• Support processes of requisitions and documents to ensure information on the system is accurate and up to date.
• Ensure the customer experience is central to all activities ensuring tasks are completed within agreed timeframes.
• Work collaboratively and proactively with the regional teams to ensure client, customer and service users receive an exceptional service.
• Ensure all records and IT data on systems is accurate and meets contractual requirements.
• Operate the AASC Quality Management Systems and ensure full compliance with all legal and regulatory requirements relating to the contract

At Mears, we recognise that our people are our greatest asset and as such we believe this is an exciting opportunity for an exceptional professional to make a real difference to customers, communities and the people they lead.

What are we looking for?

Required Knowledge, Skills, and Abilities

An experienced administrator who thrives in a fast paced, ever changing environment. You will have excellent customer service skills along with a good working knowledge of office IT products and software. You will have the ability to think on your feet, prioritise your workload and able to handle multiple deadlines. The ideal candidate for this role will be able to demonstrate, enthusiasm, flexibility and the willingness to progress any ad-hoc tasks as required. Key attributes: Organised, reliable and adaptable A strong work ethic Honest / trustworthy and demonstrate the ability to work using own initiative as well as working as part of a team Positive attitude and the ability to keep calm under pressure Capacity to absorb new information quickly and accurately. Self –motivated, self disciplined and enthusiastic, tenacious with a strong eye for detail