Job Description

The Role;

Responsible for supporting all aspects of the field operations, duties will include;

• Taking inbound calls from external employees
• Maintaining clear, concise and accurate records on internal CRM systems

• Ensure field processes run smoothly and to client deadlines and satisfaction
• Liaising with clients, responding to queries & providing updates in a timely and efficient manner
• Checking supplier and agent invoices and inputting into CRM systems
• Support the rest of the field services team as and when needed
• Complete change of ownership and tenancy forms as required
• Use the land registry e-portal in times of need
• Read and understand lease agreements & land registry entries

Required Knowledge, Skills, and Abilities

Strong communication skills on all levels Excellent attention to detail Enthusiastic & ambitious Confident & proactive Strong IT skills Previous utility industry experience would be advantageous, however this is not essential.