Job Description

Duties to include, but not be limited to

• Attend work on a regular and timely basis.
• Achieve and maintain the required level of work rate.
• Follow instructions from your direct Line Manager
• Report any signs that you are unwell or not able to carry out your duties.
• Maintain good communication with customers and Managers.
• Maintain Health and Safety via compliance with risk assessment guidelines ensuring that any issues are brought to the attention of the Operations Manager
• Report any defects found on site in relation to the product, equipment or facilities to your direct Line Manager.
• Maintain a clean and tidy appearance and adhere to the Hygiene Policy at all times.
• Be polite and courteous to your colleagues, customers, visitors and visiting drivers, and all other site staff.
• Carry out physical stock counts in a structured and accurate manner capturing all checks made and any discrepancies found. Adjustments to stock levels to be made on the WMS as and when necessary
• Ensuring that all administrative duties are carried out with efficiency and professionalism, to the required Stobart standards and within timescales.
• Keep accurate records of any adjustments made on the system that can be presented to customer or the management team.
• Keep accurate records of any Customer Returns and prepare reports that can be presented to customer or the management team.
• Carry out agreed customer process for the raising of customers’ orders and prepare the necessary pick list for each specific order. Any non-conformance of orders raised need to be addressed to the management team and / or the customer
• Liaise with drivers visiting the site that are delivering and / or collecting stock and ensure that all vehicle / driver details are captured and that the correct load is allocated to the correct bay or vehicle, whether inbound or outbound

Internal

• Liaise with Managers, Customers and Employees at all levels within the business to continually improve compliance to the management systems.
• Process and Quality Manager/Auditors.
• Customer Services, drivers.

External

• Awarding Bodies, enforcing authorities & other agencies or professional bodies.
• Customers

Schedule:

• 8 hour shift

Experience:

• data entry: 1 year (Preferred)
• Administration: 1 year (Preferred)
• Administrative Assistant: 1 year (Preferred)

Education:

• A-Level or equivalent (Preferred)

Work remotely:

• No

Required Knowledge, Skills, and Abilities