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Bid Support Professional - IT
  • United Kingdom - England - Warrington -
1 year ago
£18500 - £23500 Per year
IT Technician
Permanent,Full-time
Job Description

The ideal candidate will have excellent written communication, good process management, good document management, and be confident in providing service assurance.

You may also possess strong organization & priority management, commercial acumen and at least 2 years’ experience in a bid and proposals or similar role.

This position is based in Warrington, commutable from Manchester, Liverpool, St Helens, Widnes, Wigan, Leigh and Lymm, Chester, Preston, and Runcorn.

As a Bid Support Professional, you will work within the Delivery Team and be responsible for managing the quality of bid submissions in response to customer engagements. This will facilitate the successful listing of a client onto Public Sector Frameworks as well as specific open tender responses. You will work to strictly to deadlines set by procurement authorities and need exercise good time management to ensure

As a Bid Support Professional within the IT Pillaryou will be responsible for:

· Conducting all First Reviews of all content provided by our Customers to match all content against a set criterion.

· Ensure that content is ready to be reviewed by the Bid Reviewer and feedback to the Account Executive any gaps within documents to be then feedback to the customer to ensure that they understand the requirements of the tender in full.

· Ensuring that all questions have been answered in line with guidance provided.

· Producing clear and concise feedback to ensure that customers fully understand the information being requested.

· Working with the Account Executives to ensure that all content received by the customer is ready to be reviewed.

· Drafting and Creating Feedback within 48 Hours of Receipt of a Bid from a Customer.

· Intelligence Gathering in our Pre-Live Engagement with our Customers to ensure that the Bid Function has all the required information to produce a consistent, clear, and structured delivery of a Product to our Customers.

· Maintaining the Bid Repository and Knowledgebase to ensure that our Bid Function is well informed and up to date with the latest procurement news, government standards, and accreditations.

· Liaising with Account Executives within the Delivery Function to relay feedback to Customers.

· Producing advice and guidance to our customers on tender documents, procurement law, and on specific products which the Bid Function will work on.

· Collating feedback from all stages of review to assist in the formulation of Quality Reports on Customer Bid Submissions.

· Working with a Bid Team with a clear structure consisting of: Account Executives, Bid Support Professionals, Bid Reviewers, Senior Bid Reviewers, Commercial Bid Analyst, Head of Account Management and a Pillar Bid Manager.

· Assisting the Product Launch Process within GovData to identify relevant and attractive products for our customer.

· To take part in Bid Start-Up Meetings.

· Create documents for Customers to complete to assist in the Bid Submission Process.

· Providing Ad Hoc support to other elements of the Bid Function where required.

· Managing your own personal development plan and developing your industry-specific knowledge to assist GovData in its aims to achieve 100% Success in everything we do.

Essential Skills:

· You will have a solid understanding and implementation of internal governance procedures which includes document management and process management.

· You will have professional etiquette and good written communication skills.

· You will possess Risk Management Skills such as: Problem Solving, Negotiation and Diplomacy, and be confident in completion when working under pressure.

· You will have the ability to manage complex, multi-workstream opportunities

· You will be able to present information in bid submissions clearly and concisely

· You will have the ability to work under and absorb pressure, whilst maintaining a professional approach

· You may have experience of working to strict deadlines and have developed excellent time management, prioritization and organization skills

· You will be able to multitask and priorities your daily workload

· You will have strong research skills and the ability to conduct comprehensive research.

· You will have excellent analytical skills to assist in the breakdown of framework specifications, bid packs, and ITT documents.

· You will have a strong attention to detail with the ability to identify flaws clearly and concisely with technical writing.

· You will be proficient in Microsoft Word, Outlook, PowerPoint, Publisher, and Excel.

· You will have excellent communication skills both written and verbal and be able to convey your ideas and feedback concisely.

· You will act at all time in accordance with GDPR and will have a strong sense of discretion, confidentiality, and resilience.

· You will have skills mirroring the GovData 8 TOPS Matrix

Qualifications

Essential:

· Degree educated.

Desirable:

· Project Management Certification e.g. APMP or PRINCE2

Proven capability in delivering winning tenders for complex product or services opportunities. Ideally will have a background in solutions and services and experience of bid campaign management from opportunity identification through to project delivery, and will provide valuable input into opportunity qualification, win strategies, commercial discussions, and solution design.

Our Bid Support Professional position is a full-time role. We are happy to welcome the right candidates who demonstrate the above traits and if successful will receive a commitment of ongoing training and personal development. Our people come first.

The salary for this role is from £18500.00 (basic) up to £23500.00 (OTE) p.a.

We offer exceptional benefits for all our employees which includes OTE, performance-related bonuses, gym membership, free parking and many more.

You may have experience as; Bid Manager, Bid and Proposals Manager, Tender Bid Writer, Bid Coordinator, Proposals Manager, Submissions Manager, Specialist Bid Writer and Senior Bid Manager, Auditor, Assessor/Verifier, Quality Assurance.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Benefits:

  • Company Pension
  • Gym Membership
  • On-site Parking

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Required)

Required Knowledge, Skills, and Abilities
· You will have a minimum 2 years’ experience in a Bids and Proposals Management or a similar role within a Bid Function such as Bid Coordinator, Bid Writer, Bid Reviewer, Bid Manager, Proposal Writer. · You will have previous experience of submitting, contributing to, and writing tender responses. · You may also have previous experience and prior knowledge of RFI’s and RFP’s. · Previous Experience of Working within a Service Assurance Role · Knowledge of ITIL v4 Service Lifecycle including: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement · Knowledge of Environmental Legislation and Environmental Standards such as ISO14001 and WEEE Compliance. · Knowledge of Quality Management Processes and standards such as ISO9001 · Knowledge of the Risk Management Process and associated standards such as Treasury Orange Book. · Knowledge of Security Management Processes and Standards including: Government Security Standards, Cyber Security, Security Policy Framework. · Knowledge and experience of Project Management including: PRINCE2, APMP, Lean, Six Sigma. · Knowledge or Experience of Supply-Chain Management understanding the Supply-Chain Lifecycle. · Knowledge and Experience of working to Agile, Scrum, or Kanban Standards. · Knowledge of the Government Digital Service Standards. · Complete knowledge of all DevOps Processes. · Detailed understanding of Cloud Infrastructure including AWS, Microsoft Azure, Google Cloud. · Knowledge of SaaS, PaaS, and IaaS. · You will have a solid understanding of Government.

Reference no: 17940

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