Job Description

This is a new position that has arisen as a result of workload. As my client is extra busy they would like the support of an Administrator to join their Property Management team in Romford. Day to day you will be responsible for;

• Administer the file progression process from receipt through offer agreed to key release
• Maintain an overview of the complete process, monitoring the progress of each tenancy application and ensuring that all actions are completed
• Build strong relationships with customers
• Arranging property viewings and collecting feedback
• Deal with detailed issues to ensure clients and tenants needs are fully satisfied and move ins are smooth and efficient
• Escalate all situations where service standards will not be met
• Update tenants and landlord with on-going maintenance issues
• Project management of small redecoration's and renovations
• Assist arranging and overseeing photography, floor plans, brochures and advertising of properties
• Co-ordination and maintaining relationships with contractors
• Carry out reports and send to Landlords

Required Knowledge, Skills, and Abilities