Job Description

As the Administrator, your main duties will include:

• Prepare documents and other materials to a clear brief using established formats and standard software.
• Collect, collate, enhance and organise information.
• Straightforward data analysis, manipulation and interpretation following clear procedure and guidance to provide information.
• Operate relevant equipment, e.g. digital, specialist software, etc to enhance and process documents and information.
• Provide information and services to various stakeholders, including partner authorities, the general public, business users.
• Receive and respond to enquiries from and to customers, providing an effective and courteous service.
• Recognise the impact of issues arising and raise unusual or complex issues to senior employees to ensure appropriate resolution.
• Monitor financial records, take responsibility for cash within defined procedures.
• Follow established ordering procedures to ensure sufficient resources to meet service requirements.
• Communicate with service users/external contacts usually through established routine connections e.g. regular suppliers.

Required Knowledge, Skills, and Abilities

Working knowledge of relevant systems, equipment, processes and procedures. IT skills including the use of standard software packages and bespoke databases where appropriate. Appreciation of the standards of conduct and output of the role and familiarity with work priorities and those of colleagues. Ability to communicate clearly.