Daily processing of payments and receipts from the bank onto company system
To issue chase letters to unpaid debtors in line with company procedures
To complete legal paperwork for Money Claim Online in accordance with company procedures
Daily monitoring of credit control inbox and task list – marking disputes accordingly in the system, and replying to customer as requested (supply copy invoices, acknowledgement of correspondence received etc)
Weekly update to customer with progress of disputes in line with current SLA’s
Weekly review of expired credit limits and update onto company system; changes to limits to be escalated to Senior Credit Controller/Financial Controller/Director in line with authorisation limits
To assist with general credit control functions
To raise credit notes
Any other ad hoc duties as required
Benefits
IIP Accredited employer
Potential for Flexible working hours
Business Health Group app for health, nutrition and wellbeing support
Employee Assistance Programme
Incremental holiday allowance
On-site parking
Required Knowledge, Skills, and Abilities
Experience of posting bank transactions Experience of Credit Control Ability to prioritise own workload Ability to Multi Task High level of attention to detail Demonstratable organisational skills Hands on Outgoing personality Team player While we would be looking for a strong administrative background all training for company specific processes and systems will be provided.