Job Description

Responsibilities

Reporting to Operation Manager and working collaboratively with other credit controllers and customer services

Reviewing all aged debt within your practice and manage collection

Escalating aged debts to management

Monthly reporting of clients and debt profiles

Assisting with the allocation of funds

Receive payments via credit/debit card

Helping the customer services & billing team

High levels of customer service contact and interaction.

Ability to deal with emails, telephone calls and in-person queries, in a polite and efficient manner.

Assisting team members and providing holiday cover as required

Ability to work to tight deadlines

Working to company procedures

Attending weekly meetings

Skills and Experience

At least 3 years experience as Credit Controller

Experience in using Sage, Xero, Excel.

Experience of B2C is required, B2B knowledge is also preferred

Reference ID: PSCC1

Part-time hours: 30 per week

Job Types: Part-time, Permanent

Salary: £18,000.00-£22,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

Enthusiastic and proactive Flexible, ‘can-do’ approach to work. Confident in working autonomously/independently to exceed deadlines. Work under pressure and to prioritise workloads effectively. Results driven. Flexible in terms of hours/days work pattern