Job Description

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that the technology infrastructure runs smoothly and efficiently.

Responsibilities

Install and configure software and hardware

Manage network servers and technology tools

Set up accounts and workstations

Monitor performance and maintain systems according to requirements

Troubleshoot issues and outages

Ensure security through access controls, backups and firewalls

Upgrade systems with new releases and models

Develop expertise to train staff on new technologies

Build an internal wiki with technical documentation, manuals and IT policies

Required Knowledge, Skills, and Abilities

Proven experience as a System Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Excellent communication skills BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA))