Job Description

Why should you work for us?

“High 5’s for the little things as well as the big”

“I love that the CEO is always on the floor saying hello, this makes a huge difference”

“The main difference I have found is the bond between staff members and teams, this is awesome and refreshing”

“Families don’t let each other down, and that’s why I think we are doing well”

“LOVE inductions and training SHINE”

How do we keep our family feel during these challenging times?

• Live Instagram Q&As with the CEO and staff from all areas of the business
• Monthly Buzz Awards celebrating success across the business
• Social events planned by you and the Love Social Committee team
• Daily business updates

Love Energy Savings are continuing to expand, and we are looking for a driven, dedicated, and switched-on Quality Administrator to join our thriving Post Sales Quality team.

The successful applicant will play a pivotal role in maintaining an efficient, compliant, and thorough customer journey through regular communication with both clients and suppliers, and accurate database administration.

Quality Controller main duties include:

• As the Quality Controller you will ensure sales entering the quality pot are dealt with in a timely manner in-line with Company SLAs
• Completing pre-credit checks where applicable
• Utilizing the BT call finder system to locate relevant calls, ensuring sales are compliant and in line with LES' guidelines, the TPI code of conduct and supplier requirements
• Referring any discrepancies back to sales agents in a timely and professional manner
• Saving documentation to both PLT system and Company drive
• Updating records with actions taken

Working at Love has it perks! Take a look at some of our benefits…

• Access to Love Loyalty Club and exclusive shares
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
• Exciting social events including themed celebrations and parties, charity functions and conferences
• Sociable working hours
• Fantastic progression opportunity with clear succession planning and the opportunity to complete qualifications
• An experienced and committed Learning and Development team providing a warm welcome, training and on-going coaching
• Regular incentives and rewards including the monthly Buzz Awards recognizing best newcomers, top performers and service heroes
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!
• Branded Clothing

If you are ready to pursue the road to adventure, grow with a successful, award winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

If you haven’t received a phone call or an invitation to interview after two to three weeks, unfortunately you haven’t been successful on this occasion

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Gym membership
• On-site parking
• Store discounts
• Wellness programmes

Schedule:

• Monday to Friday

Work remotely:

• Temporarily due to COVID-19

Required Knowledge, Skills, and Abilities

Good attention to detail. IT Literate. Excellent communicator. Team Player. Excellent admin skills. Excellent customer service skills. Ability to work quickly and accurately. Previous experience within a Quality/Administrator role advantageous.