Job Description

Duties and Responsibilities

• Answering inbound calls from customers.
• Writing emails and delivering messages to key stakeholders.
• Delivering exceptional customer service.
• Admin duties such as virtual filing and scanning documents.
• Dealing with enquiries.
• Thinking on your feet.
• Working on behalf of clients.
• Deal with complaints over email and telephone.

Required Knowledge, Skills, and Abilities

This is the perfect Part Time role for someone who wants to work for an established company, it is a varied role and requires someone who can use their initiative as sometimes the answers to queries may not be available as the client works offsite. There are plenty of opportunities to progress and there is free parking available. They have various shift patterns, so for further information