Job Description

Key Responsibilities

* Take and transcribe a wide range of meeting minutes in an accurate and timely manner
* Receive and process referrals to the relevant clinician and system(s)
* Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators
* Update case notes on patient record system as required
* Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable
* Provide secretarial support to the team, as required, i.e. arranging meetings, ESR approvals, diary management, monitoring cover arrangements, arranging agency workers, logging incidents onto DATIX etc.
* Monitor annual leave requests and sickness absence for manager, as required
* Extract data from data warehouses i.e. DART etc
* Manage recruitment process for band 2 and 3 admin vacancies
* Type up reports incorporating graphics and tables as required
* Type all letters dictated or provided by the team
* Book appointments on the patient record system for clinics and individual consultations
* Answer telephone calls and relay any messages in a timely manner
* Creating bespoke documents for the team, such as leaflets etc.
* Arrange team events, as required
* Monitor data quality of administrative input

Required Knowledge, Skills, and Abilities