Job Description

Main Duties:

• Co-ordinate communication across the Housing and Property department
• Attend and minute staff and other meetings
• Management and processing of invoices and payments
• Management of van / vehicle fleet
• Ensure accurate and consistent record keeping through housing management systems
• Support the Repairs Coordinator and Housing System Co-ordinator where necessary
• Co-ordinate the ordering and receipt of office supplies and services as agreed
• Supporting the Housing and Property Manager in the recording of sickness and annual leave across the housing and maintenance team
• Ensuring confidentiality and compliance with GDPR regulations
• Participating constructively in meetings and working groups etc.
• Requisition of all credit card purchases and receipts in line with financial procedures
• Responding / signposting to informal complaints to help mitigate these becoming more formal
• Undertake all training required, participate in supervision, induction, appraisal and attend all relevant meetings
• Follow all policies and procedures

Required Knowledge, Skills, and Abilities

2 years’ experience in an office admin role. Good knowledge of Excel, Word, Outlook. Evidence of excellent written and oral communication skills. Demonstrate an ability to identify and resolve issues quickly and efficiently. Ability to take ownership, accountability and responsibility of projects and tasks. Experience in managing invoicing and payments. Experience of managing office supplies and IT issues Ability to meet key performance targets and deliver excellent customer service Access to a car for business use Knowledge of housing management systems is advantageous but not essential.