Job Description

The Training Administrator will be required to support the Training Manager with a variety of administration tasks and duties, including:

- Maintaining the day to day administration of the training department with particular respect to training courses and course bookings
- Producing training certificates, materials and training cards and posting to delegates
- Posting course notes and course registers to speakers or venues to ensure that the Trainers have the necessary paperwork with which to deliver the training course
- Posting out training brochures and other course information, as required
- Liaising with prospective clients and the external training co-ordinator regarding the content of bespoke training courses
- Monthly flagging up of delegates whose training needs renewal, write appropriate letters and send booking forms
- To cover the duties of the other Training Centre Administrators, as required by their absence or as support dictates
- Working within company health and safety and quality procedures
- Liaise with awarding bodies to register and monitor candidates
- Updating, amending or deleting information from ARCA Management Systems and work with the Customer Relationship Management (CRM) System
- Any other duties as designated by Training Manager

Required Knowledge, Skills, and Abilities