Job Description

The Role: You will personally be looking after a portfolio of administration clients that range in size. You will be expected to manage all day-to-day activities across your allocated clients as well as help to deliver management reports and ad-hoc projects. Your key responsibilities will include:

• Prioritising work to ensure delivery in accordance with client Service Level Agreements.
• Processing scheme events within target, ensuring compliance with internal standards/scheme/legislative rules.
• Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
• Answering incoming calls and resolving queries.
• Attendance of Trustee or client meetings.
• Attending internal/external meetings to provide support and guidance on related client administration issues.
• Participation in ad-hoc administration projects/exercises.
• Identifying and recording non-core fee events.

Required Knowledge, Skills, and Abilities

For the Pensions Administrator role our client is looking for an A-Level or equivalent academic background, at least 2 years DB administration experience within a TPA environment as well as strong technical pensions and legislative knowledge.