Job Description

Key Duties and Responsibilities:

• Creating and presenting monthly and ad-hoc sales reports
• Dealing with incoming and outgoing UK/Export customer telephone calls and queries.
• Providing full cover for Customer Service Administrators when required.
• Providing UK/Export Customers/potential customers with product information, prices and delivery information as and when required.
• Providing in house support to the company's Sales and Professional Services Team.
• Contributing to general marketing activities.
• Managing all marketing mailshots and producing reports.
• Managing and resolving complaints/issues from clients.
• Attending all exhibitions/events and training seminars.

Required Knowledge, Skills, and Abilities

Qualifications and Experience: GCSE in Math's and English grade C Educated to A Level standard or equivalent Some previous experience in a similar role is desirable Confident user of Microsoft including Word, Excel and PowerPoint Personal Qualities: Analytical thinking Problem solving Innovative/Creative thinking Motivation Team working